Effective Date: November 02, 2026
Last Updated: October 27, 2026
SnapMedTech, Inc. d/b/a SnapCare (“SnapCare”) and connectRN, Inc. (“connectRN”) are affiliated companies under common ownership by MedStaff Technologies, Inc. (collectively, the “Companies,” “we,” “us,” or “our”).
We respect your privacy and recognize the importance of protecting personal information collected from healthcare professionals who apply for employment or assignments, create accounts, complete credentialing, or perform services through SnapCare or connectRN.
This Clinician and Applicant Privacy Notice (“Notice”) explains how the Companies collect, use, disclose, retain, and protect personal information in connection with recruiting, employment, credentialing, staffing assignments, and workforce technology services.
Although SnapCare and connectRN operate under common ownership and provide similar healthcare staffing services, their employment arrangements, technology platforms, and information practices are not necessarily identical. The information collected, purposes of use, and recipients may vary depending on the Company, platform, services, and nature of your relationship with us.
1. SCOPE AND APPLICABILITY
This Notice applies to current, former, and prospective healthcare professionals who interact with either Company, including:
This Notice applies to personal information collected through online and offline sources, including:
Relationship to Our Public Website Privacy Policy
This Notice supplements our SnapCare and connectRN Public Website Privacy Policy, which describes information collected through the public portions of our websites, including cookies, analytics, advertising technologies, and general business communications.
If you visit our public websites, the Public Website Privacy Policy also applies to that activity. Where this Notice specifically addresses clinician or applicant information, it governs those activities.
Additional notices may be provided at or before particular collection activities, including account registration, background screening, occupational-health screening, and collection of financial or precise geolocation information.
2. PERSONAL INFORMATION WE COLLECT
The categories of personal information we collect depend on your relationship with the applicable Company, your stage in the recruiting or employment process, and the services or applications you use. The following categories represent information collected by one or both Companies and do not mean that each Company collects every category from every individual.
A. Identifiers and Contact Information
We may collect:
B. Employment and Professional Information
We may collect:
We may collect:
Where permitted by law and relevant to employment or assignment eligibility, we may collect or receive:
Where information is obtained through a consumer reporting agency, we provide separate disclosures and authorizations as required by the Fair Credit Reporting Act and applicable state laws.
Where applicable to your relationship with us, we may collect:
Where legally required or permitted, we may collect:
Where required or permitted by law, we may collect certain demographic information, including:
Certain information may be collected voluntarily for equal-employment-opportunity or other lawful reporting purposes. We may also receive information concerning protected characteristics when voluntarily provided in connection with accommodation requests, employment-related communications, or other lawful processes. We do not routinely request information concerning religion, sexual orientation, genetic information, or other highly sensitive personal characteristics unless there is a specific lawful and necessary purpose.
Because the Companies provide healthcare staffing services, certain assignments may require verification of occupational-health or medical clearance requirements. Depending on the applicable Company, employment relationship, assignment, and legal requirements, we may collect or receive:
Where appropriate, we may maintain confirmation that a clinician satisfies a particular health or credentialing requirement rather than retaining unnecessary underlying medical details. Medical and occupational-health information is subject to applicable confidentiality and access restrictions.
We may collect:
Our websites and applications may collect location information derived from IP addresses or device information. Certain clinician-facing applications may also collect precise geolocation information for designated functions, including:
The collection and use of precise geolocation information are determined based upon the application and its functionality.
When you use our websites, applications, or platforms, we may collect:
Certain website analytics and advertising practices are described separately in our Public Website Privacy Policy. [LINK]
We may collect communications relating to recruiting, employment, credentialing, or assignments, including:
We may collect information relating to:
For eligible employees, we may collect information concerning:
We may derive information from your qualifications, credentials, experience, availability, preferences, and assignment history to identify potential employment or staffing opportunities. This may include evaluating:
Some of the information described in Section 2 constitutes Sensitive Personal Information (“SPI”) under California law or sensitive data under other applicable privacy laws. Depending on your relationship with the applicable Company, this may include:
We collect, use, and disclose SPI only for disclosed and legally permitted purposes, including recruiting, credentialing, employment, payment, assignment administration, security, health and safety, and legal compliance. We do not use clinician medical records, occupational-health information, payroll information, or credentialing documentation for cross-context behavioral advertising.
To the extent a Company uses or discloses SPI for purposes subject to the right to limit under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), we will provide the applicable notice and method for exercising that right as required by law.
We may obtain personal information:
The particular sources vary according to the Company, services, and nature of your relationship with us.
We may use personal information for the following purposes:
To receive applications, communicate with candidates, evaluate qualifications, verify employment and education, conduct lawful screening, make employment decisions, and complete onboarding.
To verify professional licenses, certifications, competencies, health-clearance requirements, exclusion-screening results, and other qualifications necessary for employment or particular assignments.
To identify and recommend assignments, match clinicians with staffing opportunities, present qualifications to healthcare facilities, manage schedules, verify attendance, communicate assignment information, and administer staffing relationships.
To maintain personnel records, administer employment policies, evaluate performance, address employee-relations matters, investigate complaints, manage attendance, and comply with employment obligations.
To pay wages or other compensation, process direct deposits, administer reimbursements, maintain tax records, administer benefits, and comply with applicable payment and employment requirements.
To verify occupational-health requirements, administer accommodations and protected leave, respond to workplace incidents, satisfy lawful facility requirements, and protect clinician and patient safety.
To verify work authorization, satisfy professional licensing and healthcare staffing requirements, maintain legally required records, respond to regulatory inquiries, conduct audits, and establish or defend legal claims.
To create and maintain accounts, authenticate users, secure systems, detect fraud, troubleshoot technical issues, evaluate application performance, and improve our services.
To coordinate business functions among SnapCare, connectRN, and their affiliated companies, including lawful recruiting, staffing, technology, compliance, and administrative activities. We seek to use personal information only as reasonably necessary and proportionate to the purposes described in this Notice.
We may disclose personal information to the following categories of recipients, as appropriate.
We may disclose information reasonably necessary for healthcare facilities to evaluate qualifications, determine assignment eligibility, complete facility credentialing, schedule assignments, verify attendance, comply with legal or accreditation requirements, and investigate incidents. The information disclosed depends on the applicable facility, assignment, and legitimate business or legal requirements.
We may disclose information to providers supporting credentialing, background screening, occupational health, payroll, benefits, timekeeping, communications, technology, cloud hosting, cybersecurity, identity verification, and other staffing or employment functions.
SnapCare and connectRN may disclose personal information to one another and to their parent company, MedStaff Technologies, Inc., where reasonably necessary for lawful business purposes, including:
The Companies remain subject to applicable privacy, confidentiality, employment, contractual, and information-security obligations.
We may disclose information to tax authorities, labor and employment agencies, professional licensing boards, healthcare regulators, courts, and other government authorities where required or permitted by law.
Including attorneys, auditors, accountants, insurers, consultants, and other professional advisors.
Information may be disclosed in connection with an actual or contemplated merger, acquisition, restructuring, financing, transfer, or other corporate transaction, subject to applicable legal requirements.
We may disclose information when you authorize or direct us to do so or otherwise provide consent.
When you visit the public portions of SnapCare's or connectRN's websites, certain information may be collected through cookies, advertising pixels, analytics technologies, and similar tools. The categories of information collected, advertising-related disclosures, and applicable opt-out rights are described in our Public Website Privacy Policy.
The Companies' use of advertising and analytics technologies may differ by website and application. Information collected through clinician account creation, credentialing, employment, payroll, and occupational-health processes is used for the purposes described in this Notice and is not intended to be disclosed to advertising providers for cross-context behavioral advertising.
You may exercise applicable advertising-related privacy choices through the controls described in the Public Website Privacy Policy.
We retain clinician and applicant information only for as long as reasonably necessary and proportionate to the purposes for which it was collected, subject to applicable employment, tax, professional licensing, healthcare staffing, contractual, regulatory, and other legal requirements.
Our Companies’ retention schedule is outlined in our Public Website Privacy Policy [LINK].
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, destruction, or loss.
Depending on the information and system involved, safeguards may include:
Access to medical, payroll, government identification, background-screening, and similar sensitive information is restricted as required by applicable law and Company policies. No security system is infallible, and we cannot guarantee absolute protection against unauthorized access or disclosure.
California residents whose personal information is subject to the CCPA, may have the following rights, subject to applicable exceptions.
You may request information regarding personal information collected about you, including categories of information, sources, purposes, recipients, and applicable specific pieces of information.
You may request deletion of personal information, subject to applicable exceptions. The Companies may be required or permitted to retain certain employment, payroll, tax, credentialing, safety, claims, or other legally required records notwithstanding a deletion request.
You may request correction of inaccurate personal information maintained about you.
You may exercise applicable rights to opt out of the sale or sharing of personal information as defined under California law. Website-related opt-out methods, including Your Privacy Choices and qualifying Global Privacy Control signals, are described in our Public Website Privacy Policy.
Where either Company uses or discloses SPI for purposes subject to California's right to limit, eligible individuals may exercise that right through the designated privacy-request mechanism. Certain uses necessary for employment, credentialing, payroll, security, health and safety, and legal compliance may fall within purposes permitted without offering a separate limitation right.
The Companies will not unlawfully discriminate or retaliate against an applicant, clinician, or employee because the individual exercises an applicable privacy right. Exercising a privacy right will not, by itself, adversely affect employment, assignment opportunities, compensation, or other terms and conditions of employment.
You may designate an authorized agent to submit certain requests on your behalf. We may require reasonable verification of the agent's authority and your identity as permitted by law.
Residents of certain states other than California may have additional privacy rights, including rights to access, correct, delete, or obtain copies of personal information; opt out of certain processing; or appeal privacy-request decisions. These rights vary by jurisdiction and may be subject to exemptions for employment, applicant, healthcare, or other information.
The Companies will process applicable requests in accordance with governing law.
You may submit applicable privacy requests through:
Mail:
SnapMedTech, Inc. d/b/a SnapCare connectRN, Inc.
Attn: Privacy
999 Peachtree Street NE
Suite 400
Atlanta, Georgia 30309
Online Privacy Request Form: https://link.snapcare.com/online-privacy-request-form
Privacy Email: privacy@snapcare.com
Toll-Free Telephone: (617) 944-1515
When submitting a request, please identify whether it relates to SnapCare, connectRN, or both, if known.
The Companies may use a shared privacy-request administration process. Requests will be evaluated and fulfilled by or on behalf of the applicable Company or Companies in accordance with their legal obligations. We may request information reasonably necessary to verify your identity or authority to make a request. We will respond within the periods required by applicable law.
You may update certain routine information, including contact information, availability, professional licenses, certifications, and other profile information, through applicable clinician portals, recruiters, credentialing personnel, or Human Resources processes. You do not necessarily need to submit a formal statutory privacy request to make these ordinary updates.
You may unsubscribe from promotional emails through the unsubscribe mechanism included in the communication.
You may opt out of marketing text messages by following the instructions provided in the applicable message.
Even if you opt out of promotional communications, the Companies may continue to send non-promotional communications relating to existing business relationships, transactions, security matters, or other service-related purposes.
Certain clinician and applicant information may be subject to specialized federal or state laws in addition to, or instead of, general consumer privacy laws. These may include:
Nothing in this Notice is intended to limit rights that cannot lawfully be waived or to create rights beyond those provided by applicable law.
We may update this Notice to reflect changes in our information practices, technology, staffing operations, business organization, or legal obligations.
The “Last Updated” date identifies the most recent revision.
Where required by law, we will provide additional notice before materially different uses of personal information are implemented.
For questions about this Policy or our privacy practices, please contact us using the information provided in Section 12.
Clinicians may also contact their recruiter, credentialing representative, the call center, or the Employee Relations department for routine employment or assignment-related questions.
